This is the manual of Core Knowledge Training and Consultancy (Pty) Ltd under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA). It is a draft that has not yet been finalised or approved.
1. Company and contact details
- 1.1Private body: Core Knowledge Training and Consultancy (Pty) Ltd, trading as CoreKnowledge. CIPC registration 2025/415020/07.
- 1.2Physical and postal address: 17 First Avenue, Walkerville 1961, South Africa.
- 1.3Head of the private body: the directors, George Gitonga Mureithi and Nomthandazo Mthembu. Information Officer: George Mureithi. Email: coreknowledgedigital@gmail.com. Website: coreknowledge.co.za.
2. Guide of the Information Regulator
- 2.1A guide on how to use PAIA is available from the Information Regulator (South Africa) at inforegulator.org.za.
3. Records we hold
- 3.1Company records: incorporation documents, director and shareholder records, resolutions, policies.
- 3.2Financial and tax records: accounting records, invoices, banking and tax submissions.
- 3.3Learner records: enrolment details, classroom activity, assessment results, certificates, support correspondence.
- 3.4Course and intellectual property records: course content, question banks, designs, software.
- 3.5Human resources and contractor records: contracts, payments, contact details.
- 3.6Marketing and website records: enquiries, mailing lists, analytics summaries.
4. Records available without a request
- 4.1The policies on this website, course and programme information, and public notices are available without a formal request.
5. How to request access
- 5.1Complete the prescribed request form (Form 2 of the PAIA Regulations, available from the Information Regulator) and send it to the Information Officer at coreknowledgedigital@gmail.com. Give enough detail to identify the record and the right you are exercising, and say how you want to receive it.
- 5.2We decide within thirty (30) days of receiving the request and tell you the outcome and, if it is refused, the grounds and how to complain.
6. Fees
- 6.1The prescribed request fee and, where applicable, reproduction and search fees are payable as set out in the PAIA Regulations. We will tell you the amount before we process a request.
7. Grounds for refusal and remedies
- 7.1PAIA lists the grounds on which access may be refused, for example protecting another person's privacy or confidential commercial information. If your request is refused you may complain to the Information Regulator or apply to court.
8. Processing of personal information
- 8.1The purposes, categories of data subjects and information, recipients, cross-border transfers and security measures are described in our Privacy Policy, Data Protection Policy and Information Security Standard.